Endicia Outage History
Endicia is up right nowPingoru has recorded 51 incidents for Endicia: 6 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 4 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Minor June 19, 2026 Endicia Label Server Technical Issue 3h 30m Endicia API (Endicia Label Server)
Started Jun 19, 2026, 03:30 PM UTC· resolved Jun 19, 2026, 07:01 PM UTC
- investigating Jun 19, 2026, 03:30 PM UTC
We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Jun 19, 2026, 03:32 PM UTC
We are continuing to investigate this issue.
- resolved Jun 19, 2026, 07:01 PM UTC
This incident has been resolved.
Minor April 20, 2026 Unexpected Technical Problem 10m Endicia Online (Printing postage using a Web Browser)
Started Apr 20, 2026, 06:47 PM UTC· resolved Apr 20, 2026, 06:57 PM UTC
- investigating Apr 20, 2026, 06:47 PM UTC
Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Apr 20, 2026, 06:57 PM UTC
Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Notice March 5, 2026 Middle East Service Disruptions 118d 6h
Started Mar 05, 2026, 05:11 PM UTC· resolved Jul 02, 2026, 12:03 AM UTC
- monitoring Mar 05, 2026, 05:11 PM UTC
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.
Minor February 11, 2026 Password Reset Issues 13m Endicia Online (Printing postage using a Web Browser)
Started Feb 11, 2026, 10:03 PM UTC· resolved Feb 11, 2026, 10:17 PM UTC
- investigating Feb 11, 2026, 10:03 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Feb 11, 2026, 10:17 PM UTC
This incident has been resolved.
Minor January 7, 2026 Issues Printing Postage 27m Endicia Online (Printing postage using a Web Browser), Endicia Downloadable (Print postage using our Windows application), Endicia DAZzle (Print postage with downloadable software for the PC)
Started Jan 07, 2026, 12:51 AM UTC· resolved Jan 07, 2026, 01:18 AM UTC
- investigating Jan 07, 2026, 12:51 AM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Jan 07, 2026, 01:18 AM UTC
Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Notice November 6, 2025 Customers are currently unable to add new payment methods. 36m
Started Nov 06, 2025, 05:35 PM UTC· resolved Nov 06, 2025, 06:12 PM UTC
- investigating Nov 06, 2025, 05:35 PM UTC
We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.
- resolved Nov 06, 2025, 06:12 PM UTC
This incident has been resolved.
Notice October 20, 2025 Endicia/AWS Service Disruption 7h 34m Endicia Online (Printing postage using a Web Browser), Endicia Downloadable (Print postage using our Windows application), Endicia API (Endicia Label Server)
Started Oct 20, 2025, 05:47 PM UTC· resolved Oct 21, 2025, 01:21 AM UTC
- monitoring Oct 20, 2025, 05:47 PM UTC
Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
- monitoring Oct 20, 2025, 11:31 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 12:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 21, 2025, 01:03 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2025, 01:21 AM UTC
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Minor October 10, 2025 Transaction Print History Delays 38m Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Started Oct 10, 2025, 05:32 PM UTC· resolved Oct 10, 2025, 06:11 PM UTC
- investigating Oct 10, 2025, 05:32 PM UTC
Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- investigating Oct 10, 2025, 05:36 PM UTC
We are continuing to investigate this issue.
- resolved Oct 10, 2025, 06:11 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Minor September 29, 2025 Login Issues 2h 14m Endicia Online (Printing postage using a Web Browser), Endicia Downloadable (Print postage using our Windows application), Endicia DAZzle (Print postage with downloadable software for the PC)
Started Sep 29, 2025, 05:18 PM UTC· resolved Sep 29, 2025, 07:32 PM UTC
- investigating Sep 29, 2025, 05:18 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Sep 29, 2025, 07:32 PM UTC
This incident has been resolved.
Notice August 14, 2025 UPS Rates 1h 31m
Started Aug 14, 2025, 03:24 PM UTC· resolved Aug 14, 2025, 04:56 PM UTC
- monitoring Aug 14, 2025, 03:24 PM UTC
Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
- resolved Aug 14, 2025, 04:56 PM UTC
This incident has been resolved.
Notice June 9, 2025 DHL Express Canada Updates 76d 23h
Started Jun 09, 2025, 10:47 PM UTC· resolved Aug 25, 2025, 09:50 PM UTC
- monitoring Jun 09, 2025, 10:47 PM UTC
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
- resolved Aug 25, 2025, 09:50 PM UTC
This incident has been resolved.
Minor May 29, 2025 Order Page Delays 5h 4m Endicia Online (Printing postage using a Web Browser)
Started May 29, 2025, 07:05 PM UTC· resolved May 30, 2025, 12:09 AM UTC
- investigating May 29, 2025, 07:05 PM UTC
Endicia Engineers have identified an issue that may affect customers' ability to use Endicia.com Web. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved May 30, 2025, 12:09 AM UTC
Endicia Engineers have fixed the technical issues involving the web client and all systems are functioning normally. Thank you for your patience.
Minor May 19, 2025 Website Print History Issues 3h 16m Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Started May 19, 2025, 01:27 PM UTC· resolved May 19, 2025, 04:44 PM UTC
- investigating May 19, 2025, 01:27 PM UTC
We are aware of an issue impacting the ability to access print history on our website. We are actively investigating and will provide an update as soon as one is available.
- investigating May 19, 2025, 04:20 PM UTC
We are continuing to investigate this issue.
- resolved May 19, 2025, 04:44 PM UTC
This incident has been resolved.
Notice May 15, 2025 Canadian Disruption Updates 133d 14h
Started May 15, 2025, 10:59 PM UTC· resolved Sep 26, 2025, 01:35 PM UTC
- monitoring May 15, 2025, 10:59 PM UTC
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
- monitoring Aug 01, 2025, 08:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 26, 2025, 01:35 PM UTC
This incident has been resolved.
Notice April 16, 2025 Phone Support Outage 1h 26m
Started Apr 16, 2025, 07:22 PM UTC· resolved Apr 16, 2025, 08:48 PM UTC
- investigating Apr 16, 2025, 07:22 PM UTC
Due to an outage with our phone service provider, Endicia Phone Support is currently down. We sincerely apologize for any inconvenience, and look forward to assisting you through our other channels. Please email [email protected] for any urgent inquiries.
- resolved Apr 16, 2025, 08:48 PM UTC
This incident has been resolved.
Notice April 4, 2025 ACH Duplicate Charges 7h 36m
Started Apr 04, 2025, 03:15 PM UTC· resolved Apr 04, 2025, 10:52 PM UTC
- investigating Apr 04, 2025, 03:15 PM UTC
We are investigating reports of duplicate charges for ACH postage purchases. An update will be provided as soon as one is available.
- resolved Apr 04, 2025, 10:52 PM UTC
This incident has been resolved.
Minor March 13, 2025 Login and Print Issues 29m Endicia Online (Printing postage using a Web Browser)
Started Mar 13, 2025, 07:17 PM UTC· resolved Mar 13, 2025, 07:46 PM UTC
- investigating Mar 13, 2025, 07:17 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into and/or print using their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Mar 13, 2025, 07:46 PM UTC
This incident has been resolved.
Minor February 28, 2025 History Page Load/Export Issues 3d Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Started Feb 28, 2025, 04:17 PM UTC· resolved Mar 03, 2025, 04:25 PM UTC
- identified Feb 28, 2025, 04:17 PM UTC
We are aware that some customers are having issues loading and exporting their print history on the Endicia web application. Endicia engineers are investigating the situation and will provide an update as soon as one is available.
- resolved Mar 03, 2025, 04:25 PM UTC
This incident has been resolved.
Notice January 7, 2025 USPS Temporarily Suspends Service on 1/9/25 2d 23h
Started Jan 07, 2025, 11:26 PM UTC· resolved Jan 10, 2025, 11:02 PM UTC
- monitoring Jan 07, 2025, 11:26 PM UTC
In honor of former President, Jimmy Carter, USPS will observe a National Day of Observance on Thursday, January 9th. On this day, mail deliveries, retail services, and administrative office activity will be temporarily suspended. Commercial drop-offs will continue to be accepted and processed and limited package delivery will occur to prevent impacts. Regular operations will resume on Friday, January 10th. More info: https://postalpro.usps.com/node/13715
- resolved Jan 10, 2025, 11:02 PM UTC
This incident has been resolved.
Notice November 28, 2024 USPS Service to Canada Resumes 1/6/25 50d 21h
Started Nov 28, 2024, 12:58 AM UTC· resolved Jan 17, 2025, 10:38 PM UTC
- monitoring Nov 28, 2024, 12:58 AM UTC
Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your Endicia account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays. Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.
- resolved Jan 17, 2025, 10:38 PM UTC
This incident has been resolved.