Endicia Outage History

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Endicia had 10 outages in the last 2 years totaling 6055h 9m of downtime — averaging 0.4 incidents per month.

There were 10 Endicia outages since May 15, 2025 totaling 6055h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.endicia.com

Minor June 19, 2026

Endicia Label Server Technical Issue

Detected by Pingoru
Jun 19, 2026, 03:30 PM UTC
Resolved
Jun 19, 2026, 07:01 PM UTC
Duration
3h 30m
Affected: Endicia API (Endicia Label Server)
Timeline · 3 updates
  1. investigating Jun 19, 2026, 03:30 PM UTC

    We are currently aware of an issue impacting Endicia Label Server. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. investigating Jun 19, 2026, 03:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 19, 2026, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 20, 2026

Unexpected Technical Problem

Detected by Pingoru
Apr 20, 2026, 06:47 PM UTC
Resolved
Apr 20, 2026, 06:57 PM UTC
Duration
10m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
  1. investigating Apr 20, 2026, 06:47 PM UTC

    Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Apr 20, 2026, 06:57 PM UTC

    Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

Read the full incident report →

Notice March 5, 2026

Middle East Service Disruptions

Detected by Pingoru
Mar 05, 2026, 05:11 PM UTC
Resolved
Jul 02, 2026, 12:03 AM UTC
Duration
118d 6h
Timeline · 1 update
  1. monitoring Mar 05, 2026, 05:11 PM UTC

    Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.

Read the full incident report →

Minor February 11, 2026

Password Reset Issues

Detected by Pingoru
Feb 11, 2026, 10:03 PM UTC
Resolved
Feb 11, 2026, 10:17 PM UTC
Duration
13m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
  1. investigating Feb 11, 2026, 10:03 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Feb 11, 2026, 10:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2026

Issues Printing Postage

Detected by Pingoru
Jan 07, 2026, 12:51 AM UTC
Resolved
Jan 07, 2026, 01:18 AM UTC
Duration
27m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
  1. investigating Jan 07, 2026, 12:51 AM UTC

    Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Jan 07, 2026, 01:18 AM UTC

    Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

Read the full incident report →

Notice November 6, 2025

Customers are currently unable to add new payment methods.

Detected by Pingoru
Nov 06, 2025, 05:35 PM UTC
Resolved
Nov 06, 2025, 06:12 PM UTC
Duration
36m
Timeline · 2 updates
  1. investigating Nov 06, 2025, 05:35 PM UTC

    We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

  2. resolved Nov 06, 2025, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Endicia/AWS Service Disruption

Detected by Pingoru
Oct 20, 2025, 11:30 PM UTC
Resolved
Oct 21, 2025, 01:21 AM UTC
Duration
1h 51m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
Timeline · 6 updates
  1. monitoring Oct 20, 2025, 05:47 PM UTC

    Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

  2. monitoring Oct 20, 2025, 11:31 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 21, 2025, 12:01 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 21, 2025, 12:30 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 01:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 21, 2025, 01:21 AM UTC

    The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

Read the full incident report →

Minor October 10, 2025

Transaction Print History Delays

Detected by Pingoru
Oct 10, 2025, 05:32 PM UTC
Resolved
Oct 10, 2025, 06:11 PM UTC
Duration
38m
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 3 updates
  1. investigating Oct 10, 2025, 05:32 PM UTC

    Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

  2. investigating Oct 10, 2025, 05:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 10, 2025, 06:11 PM UTC

    The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

Read the full incident report →

Minor September 29, 2025

Login Issues

Detected by Pingoru
Sep 29, 2025, 05:18 PM UTC
Resolved
Sep 29, 2025, 07:32 PM UTC
Duration
2h 14m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
  1. investigating Sep 29, 2025, 05:18 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Sep 29, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2025

Canadian Disruption Updates

Detected by Pingoru
May 15, 2025, 10:59 PM UTC
Resolved
Sep 26, 2025, 01:35 PM UTC
Duration
133d 14h
Timeline · 3 updates
  1. monitoring May 15, 2025, 10:59 PM UTC

    CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

  2. monitoring Aug 01, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 26, 2025, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →