Enable incident

Trading Program PDF/Summary pages unavailable

Major Resolved View vendor source →

Enable experienced a major incident on May 28, 2024 affecting Trading Programs UK and Trading Programs US and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2024, 08:39 AM UTC
Resolved
May 28, 2024, 09:00 AM UTC
Duration
21m
Detected by Pingoru
May 28, 2024, 08:39 AM UTC

Affected components

Trading Programs UKTrading Programs USTrading Programs EU

Update timeline

  1. investigating May 28, 2024, 08:39 AM UTC

    We are aware of an issue affecting Trading Program PDF generation. 'Summary' views of a Trading Programs are currently unavailable. We will provide updates here.

  2. resolved May 28, 2024, 09:00 AM UTC

    We've now resolved this issue and PDFs will load as appropriate. We're continuing to put measures in place to prevent this from happening again.