Empwr incident

Assistants cannot join calls due to AWS outage

Critical Resolved

Empwr experienced a critical incident on October 20, 2025, lasting 5h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:46 PM UTC
Resolved
Oct 20, 2025, 08:53 PM UTC
Duration
5h 6m
Detected by Pingoru
Oct 20, 2025, 03:46 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.