Employee Advocacy incident

Missing Twitter Metrics

Minor Resolved View vendor source →

Employee Advocacy experienced a minor incident on May 17, 2023 affecting Employee Advocacy - Web Application, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 10:13 PM UTC
Resolved
May 22, 2023, 08:27 PM UTC
Duration
4d 22h
Detected by Pingoru
May 17, 2023, 10:13 PM UTC

Affected components

Employee Advocacy - Web Application

Update timeline

  1. investigating May 17, 2023, 10:13 PM UTC

    Employee Advocacy has been experiencing issues pulling in Twitter post metrics since May 12, 2023. Our engineers are actively investigating the root cause of the problem and are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. monitoring May 18, 2023, 06:33 PM UTC

    Twitter is currently experiencing difficulties that affect post metrics since May 12, 2023. We are monitoring the situation and apologize for any inconvenience.

  3. monitoring May 19, 2023, 03:38 PM UTC

    Twitter metrics have begun returning but are not fully restored yet. We are still monitoring the situation and apologize for any inconvenience.

  4. resolved May 22, 2023, 08:27 PM UTC

    The issues with Twitter affecting post metrics appear to be resolved.