Employee Advocacy experienced a critical incident on September 11, 2024 affecting Employee Advocacy - Web Application, lasting 3h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2024, 01:27 PM UTC
Employee Advocacy is temporarily unavailable and our engineers are working to restore access as quickly as possible. Customers will see a 502 or 504 error message when attempting to access to platform. We apologize for any inconvenience. Please subscribe to receive status updates.
- monitoring Sep 11, 2024, 01:36 PM UTC
Employee Advocacy was down from approximately 8:00 am (CDT) to 8:20 am (CDT) on Wednesday, September 11th. We have released a fix and are monitoring the results.
- resolved Sep 11, 2024, 04:36 PM UTC
Employee Advocacy was down from approximately 8:00 am (CDT) to 8:20 am (CDT) on Wednesday, September 11th. We released a fix and the issue is now resolved. Thank you for your patience and understanding while this issue was being resolved.