Empist incident

Issues accessing Public Folders

Notice Resolved View vendor source →

Empist experienced a notice incident on September 28, 2015, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2015, 08:46 PM UTC
Resolved
Sep 28, 2015, 10:54 PM UTC
Duration
2h 7m
Detected by Pingoru
Sep 28, 2015, 08:46 PM UTC

Update timeline

  1. investigating Sep 28, 2015, 08:46 PM UTC

    We have received reports for issues accessing public folders. Our team is currently investigating.

  2. monitoring Sep 28, 2015, 09:06 PM UTC

    Access to public folders has been restored. If you continue to have issues, please contact Digerati Support. Our team will continue to monitor.

  3. resolved Sep 28, 2015, 10:54 PM UTC

    There have been no further issues reported or identified by the team. We failed the database to a failover server to restore connectivity. The problem database is being repaired and will be completed in the next 2 hours.