Empist incident

Incoming Email Delay

Notice Resolved View vendor source →

Empist experienced a notice incident on November 7, 2015, lasting 4h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2015, 06:50 PM UTC
Resolved
Nov 07, 2015, 11:06 PM UTC
Duration
4h 15m
Detected by Pingoru
Nov 07, 2015, 06:50 PM UTC

Update timeline

  1. identified Nov 07, 2015, 06:50 PM UTC

    We have identified an incoming email delay through our SPAM firewalls. Our team is currently investigating the issue.

  2. monitoring Nov 07, 2015, 09:03 PM UTC

    We have isolated and addressed the issue and email is now flowing through per normal and queues are good. The team will continue monitoring for the next 2 hours.

  3. resolved Nov 07, 2015, 11:06 PM UTC

    After monitoring for 2 hours, there have been no further delays and this issue is resolved.