Empist incident

Issue with Email Services

Notice Resolved View vendor source →

Empist experienced a notice incident on December 27, 2016, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2016, 10:09 AM UTC
Resolved
Dec 27, 2016, 01:13 PM UTC
Duration
3h 3m
Detected by Pingoru
Dec 27, 2016, 10:09 AM UTC

Update timeline

  1. investigating Dec 27, 2016, 10:09 AM UTC

    We are currently investigating an issue with connectivity to our Hosted Email services.

  2. monitoring Dec 27, 2016, 11:27 AM UTC

    We have restored services. Connectivity should be restored in the next 5 minutes and email will begin to flow. No email was lost during this outage. Additional details will follow.

  3. resolved Dec 27, 2016, 01:13 PM UTC

    Our team has been monitoring the systems since the last update and have there have been no further issues with email services. If you are experiencing issues connecting, please contact Digerati Group Support. https://digeratigroup.com/managed-service-support/