Empist experienced a major incident on May 7, 2021, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 07, 2021, 08:15 PM UTC
We are experiencing issues delivering email to Office 365. We are working with Microsoft to resolve the problem. All of the email being sent will be delivered when the issue is resolved.
- monitoring May 07, 2021, 08:37 PM UTC
Mail flow has been restored and the queues are flushing. All email should be delivered within the next hour.
- monitoring May 07, 2021, 08:37 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 07, 2021, 11:28 PM UTC
We are continuing to monitor for any further issues.
- resolved May 07, 2021, 11:28 PM UTC
There have been no further issues. We are closing this Incident at this time.