Empist incident

Barracuda Public Cloud experiencing performance issues

Minor Resolved View vendor source →

Empist experienced a minor incident on July 28, 2022, lasting 20h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2022, 08:50 PM UTC
Resolved
Jul 29, 2022, 05:18 PM UTC
Duration
20h 27m
Detected by Pingoru
Jul 28, 2022, 08:50 PM UTC

Update timeline

  1. monitoring Jul 28, 2022, 08:50 PM UTC

    We have identified an issue with Barracuda's Cloud Platform. The following is a link to the most current status updates from Barracuda's status page - https://status.barracuda.com/. Services are being restored but this is still affecting some of our customers, specifically in that they cannot access quarantine pages. We will continue monitoring this incident until all services have been confirmed as restored. Next update at 17:00.

  2. monitoring Jul 28, 2022, 10:20 PM UTC

    Barracuda services continue to return to normal. It appears as though their Cloud S&V services are amongst the services returning to normal. We will continue monitoring this and provide another update at 18:30.

  3. monitoring Jul 29, 2022, 12:04 AM UTC

    Services continue returning to full performance. We are removing the degraded performance status for Barracuda's Cloud S&V Services. We will check in again at 20:30.

  4. resolved Jul 29, 2022, 05:18 PM UTC

    We continued monitoring this through to resolution. All systems are performing optimally as expected.