Empist incident

Intermittent Connectivity Issues with Cloud Services

Notice Resolved View vendor source →

Empist experienced a notice incident on June 10, 2016, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2016, 08:17 PM UTC
Resolved
Jun 10, 2016, 11:15 PM UTC
Duration
2h 58m
Detected by Pingoru
Jun 10, 2016, 08:17 PM UTC

Update timeline

  1. monitoring Jun 10, 2016, 08:17 PM UTC

    We identified network connectivity issues at our data center that was sporadically impacting cloud users causing users to be disconnected from the cloud. We generated a ticket with our data center team who have confirmed network connectivity. As of now, the network is stable. We will continue to monitor over the next couple hours.

  2. resolved Jun 10, 2016, 11:15 PM UTC

    After monitoring for the past few hours, there have been no further issues detected and the network stability has remained consistent. There is still a monitoring ticket open with the data center who continues to check the network issues that were created due to an upstream carrier. We are closing this incident report as resolved at this time and will advise if any further issues occur.