Empist experienced a notice incident on July 20, 2016, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 20, 2016, 07:43 PM UTC
At 2:00 pm, we identified a potential outage at the datacenter that resulted in degraded performance for some users. We immediately began working with our onsite techs at the datacenter. By 2:35 pm, we had restored full performance but we are now monitoring the issues closely. Initial information is that it may have been related to an issue with a specific ISP. We will continue to monitor for the next 2 hours and advise if there are any additional performance issues identified.
- resolved Jul 20, 2016, 10:39 PM UTC
We've been monitoring the Digerati Datacenter for the past few hours and have seen no further issues. At this time, we are closing this outage as resolved.