Empist experienced a minor incident on April 5, 2017, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 05, 2017, 02:10 PM UTC
We have reports of latency to the cloud. Our team is currently investigating.
- monitoring Apr 05, 2017, 02:21 PM UTC
The latency has subsided and speed is back to normal. Our team will investigate to determine the cause of this behavior.
- resolved Apr 05, 2017, 04:56 PM UTC
Our team has investigated and confirmed this wasn't an issue with our cloud services but latency caused by up stream providers. There were a number of outages reported for major carriers / ISP's this morning. There have been no additional reports of issues for the last 3 hours. We will mark this incident as closed/resolved.