Empist incident

Intermittent Connectivity Issues for some Exchange Users

Notice Resolved View vendor source →

Empist experienced a notice incident on December 11, 2017, lasting 23h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2017, 08:10 PM UTC
Resolved
Dec 12, 2017, 07:57 PM UTC
Duration
23h 46m
Detected by Pingoru
Dec 11, 2017, 08:10 PM UTC

Update timeline

  1. monitoring Dec 11, 2017, 08:10 PM UTC

    We received some reports from users who were experiencing issues connecting to their email and identified the issue and fixed it. We are going to continue monitoring the exchange server for the next couple hours to ensure that it remains stable. If you or other users are noticing connectivity issues in Outlook, closing and reopening Outlook should address the issue.

  2. resolved Dec 12, 2017, 07:57 PM UTC

    We did monitor this through the remainder of the day yesterday and overnight. There were no other issues and it remained stable. We are setting this issues to Resolved.