Embed.ly incident

Timeouts and Drop in Response times

Minor Resolved View vendor source →

Embed.ly experienced a minor incident on December 11, 2015, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2015, 12:15 AM UTC
Resolved
Dec 11, 2015, 01:19 AM UTC
Duration
1h 3m
Detected by Pingoru
Dec 11, 2015, 12:15 AM UTC

Update timeline

  1. investigating Dec 11, 2015, 12:15 AM UTC

    We are investigating an issue with our caching layer that is causing issues with load and timeouts.

  2. monitoring Dec 11, 2015, 12:26 AM UTC

    We have replaced a bad cache box and will be monitoring performance. It should get better over time as the cache builds back up.

  3. resolved Dec 11, 2015, 01:19 AM UTC

    Response times are back to normal.