Embed.ly incident

Vimeo URLs intermittent

Notice Resolved View vendor source →

Embed.ly experienced a notice incident on January 14, 2016, lasting 9h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2016, 03:22 PM UTC
Resolved
Jan 15, 2016, 12:36 AM UTC
Duration
9h 14m
Detected by Pingoru
Jan 14, 2016, 03:22 PM UTC

Update timeline

  1. investigating Jan 14, 2016, 03:22 PM UTC

    We are working with Vimeo to resolve a rate-limiting issue that is causing intermittent failures for Vimeo URLs. This effects calls to the Embed, Extract API for Vimeo URLs. All Vimeo embeds previously called should work correctly.

  2. monitoring Jan 15, 2016, 12:36 AM UTC

    Vimeo recently integrated some aggressive rate limiting for their oEmbed API and video detail pages. Embedly got caught up by their rate limiting and were unable to serve their embeds. Vimeo white listed Embedly, so things are returning back to normal. Due to Embedly caching, all URLs called in the last 12 hours will continue to error till they are cleared. For cards, this is 24 hours. You can manually clear Embedly's cache by adding force=true to your API request like so: http://embed.ly/docs/explore/oembed?url=http%3A%2F%2Fvimeo.com%2F18150336&force=true ( This should only be done on a manual basis) Please reach out to [email protected] if you have any questions. Shout out to Brad and Peter at Vimeo for getting us white listing.

  3. resolved Jan 15, 2016, 12:36 AM UTC

    Vimeo links are now working through the API. Any previously called links will take about 12 hours to refresh.