Embed.ly experienced a notice incident on July 6, 2020 affecting Embed and Extract, lasting 10d 3h. The incident has been resolved; the full update timeline is below.
Affected components
EmbedExtract
Update timeline
- identified Jul 06, 2020, 06:59 PM UTC
We're working on a fix for Twitter metadata which can be missing from Embed and Extract content. This is related to a change in Twitter policy, and we're working quickly to resolve this issue if possible.
- resolved Jul 16, 2020, 10:11 PM UTC
This incident has been resolved.
- postmortem Jul 16, 2020, 10:11 PM UTC
Twitter made a policy change to restrict the availability of tweet metadata, like thumbnail images, but most twitter functionality has been restored to the best of our ability.