Emailable incident

Service Provider Connection Issues

Minor Resolved View vendor source →

Emailable experienced a minor incident on June 28, 2021 affecting Emailable API and Dashboard and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2021, 02:52 PM UTC
Resolved
Jun 28, 2021, 08:59 PM UTC
Duration
6h 7m
Detected by Pingoru
Jun 28, 2021, 02:52 PM UTC

Affected components

Emailable APIDashboardTheChecker API (Legacy)

Update timeline

  1. monitoring Jun 28, 2021, 02:52 PM UTC

    There is a very small number of requests that are erroring out due to an issue with one of our database providers. We're monitoring the situation. Any request that fails will likely succeed after retry.

  2. monitoring Jun 28, 2021, 02:57 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jun 28, 2021, 02:58 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jun 28, 2021, 04:33 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 28, 2021, 08:59 PM UTC

    This incident has been resolved.