Emailable experienced a minor incident on August 18, 2021 affecting Emailable API and TheChecker API (Legacy), lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Emailable APITheChecker API (Legacy)
Update timeline
- monitoring Aug 18, 2021, 02:32 PM UTC
We noticed an increase in errors at our single verifer endpoints due to a DNS resolution issue with an upstream provider.
- monitoring Aug 18, 2021, 04:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 18, 2021, 04:41 PM UTC
This incident has been resolved.