Emailable incident

Batch Processing Delay

Minor Resolved View vendor source →

Emailable experienced a minor incident on December 9, 2021 affecting Emailable API and Dashboard and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 06:37 PM UTC
Resolved
Dec 09, 2021, 07:42 PM UTC
Duration
1h 4m
Detected by Pingoru
Dec 09, 2021, 06:37 PM UTC

Affected components

Emailable APIDashboardTheChecker API (Legacy)

Update timeline

  1. investigating Dec 09, 2021, 07:12 PM UTC

    We're currently investigating an issue causing a delay in processing for Bulk Lists and API Batches.

  2. identified Dec 09, 2021, 07:14 PM UTC

    The issue has been identified and we're working on processing a backlog of verifications.

  3. monitoring Dec 09, 2021, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 09, 2021, 07:42 PM UTC

    This incident has been resolved.