Emailable incident

Elevated Error Rate

Minor Resolved View vendor source →

Emailable experienced a minor incident on September 14, 2022 affecting Emailable API and Dashboard and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2022, 04:01 AM UTC
Resolved
Sep 14, 2022, 05:22 AM UTC
Duration
1h 20m
Detected by Pingoru
Sep 14, 2022, 04:01 AM UTC

Affected components

Emailable APIDashboardTheChecker API (Legacy)

Update timeline

  1. investigating Sep 14, 2022, 04:01 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 14, 2022, 04:10 AM UTC

    We've identified the issue with one of our secondary databases and have resolved the issue. We're still working to identify the cause.

  3. monitoring Sep 14, 2022, 04:46 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 14, 2022, 05:22 AM UTC

    This incident has been resolved.