Emailable incident

SSL Error

Major Resolved View vendor source →

Emailable experienced a major incident on December 7, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2023, 12:00 AM UTC
Resolved
Dec 07, 2023, 12:00 AM UTC
Duration
—
Detected by Pingoru
Dec 07, 2023, 12:00 AM UTC

Update timeline

  1. resolved Dec 07, 2023, 12:35 AM UTC

    We are currently investigating this issue.

  2. postmortem Dec 07, 2023, 12:37 AM UTC

    At 7:00 PM EST our team was alerted to an SSL error on our origin servers. Our team immediately began investigating the issue and found the cause was due to an old certificate that was mistakenly left on our load balancer. The certificate was removed and the SSL error was resolved.