Emailable incident

Elevated API Response and Processing Times

Minor Resolved View vendor source →

Emailable experienced a minor incident on October 27, 2021 affecting Emailable API and TheChecker API (Legacy), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2021, 10:10 AM UTC
Resolved
Oct 27, 2021, 01:22 PM UTC
Duration
3h 12m
Detected by Pingoru
Oct 27, 2021, 10:10 AM UTC

Affected components

Emailable APITheChecker API (Legacy)

Update timeline

  1. investigating Oct 27, 2021, 12:13 PM UTC

    Around 6 AM EST we noticed an increase in response times impacting our API. Additionally we've noticed some batches are taking longer than normal.

  2. monitoring Oct 27, 2021, 12:13 PM UTC

    We've identified the cause and are monitoring the situation.

  3. resolved Oct 27, 2021, 01:22 PM UTC

    This incident has been resolved.