Elixir incident

ACC Digital Services Outage

Critical Resolved View vendor source →

Elixir experienced a critical incident on February 22, 2023 affecting ACC18 Medical Certificates, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2023, 10:00 PM UTC
Resolved
Feb 23, 2023, 12:40 AM UTC
Duration
2h 39m
Detected by Pingoru
Feb 22, 2023, 10:00 PM UTC

Affected components

ACC18 Medical Certificates

Update timeline

  1. identified Feb 22, 2023, 10:00 PM UTC

    ACC have reported there is an issue with their servers and ACC18 submissions are failing. We'll update this message when we hear an update.

  2. resolved Feb 23, 2023, 12:40 AM UTC

    Acc have informed us this has been resolved.