Elixir incident

ACC Outage

Critical Resolved View vendor source →

Elixir experienced a critical incident on May 17, 2023 affecting ACC18 Medical Certificates, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 11:19 PM UTC
Resolved
May 18, 2023, 12:17 AM UTC
Duration
58m
Detected by Pingoru
May 17, 2023, 11:19 PM UTC

Affected components

ACC18 Medical Certificates

Update timeline

  1. identified May 17, 2023, 11:19 PM UTC

    ACC have advised there is currently an issue with: API services including Claim and Invoice submissions/queries eBusiness Gateway "Upload submissions" ACC45 eLodgement form They are looking into the cause and will advise as soon as this is resolved.

  2. resolved May 18, 2023, 12:17 AM UTC

    This incident has been resolved.