Elixir incident

Dymo printing not working

Major Resolved View vendor source →

Elixir experienced a major incident on September 1, 2024 affecting Elixir Platform, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2024, 08:58 PM UTC
Resolved
Sep 01, 2024, 09:16 PM UTC
Duration
17m
Detected by Pingoru
Sep 01, 2024, 08:58 PM UTC

Affected components

Elixir Platform

Update timeline

  1. identified Sep 01, 2024, 08:58 PM UTC

    We have identified an issue with Dymo label printers and we are working on a fix now.

  2. resolved Sep 01, 2024, 09:16 PM UTC

    We have deployed a fix and this has now been resolved.