Elixir incident

Multiple copies of the same email appearing in the inbox

Minor Resolved View vendor source →

Elixir experienced a minor incident on October 14, 2024 affecting Elixir Platform, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2024, 09:50 PM UTC
Resolved
Oct 14, 2024, 10:24 PM UTC
Duration
34m
Detected by Pingoru
Oct 14, 2024, 09:50 PM UTC

Affected components

Elixir Platform

Update timeline

  1. identified Oct 14, 2024, 09:50 PM UTC

    We have been notified that multiple copies of the same email is turning up in your Elixir Inbox. We are deploying a fix which should stop future duplicates coming in.

  2. identified Oct 14, 2024, 10:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 14, 2024, 10:24 PM UTC

    This issue has now been resolved and duplicates should stop coming in. Apologies for the hassle.