Elixir incident

Xero Incident - Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero

Minor Resolved View vendor source →

Elixir experienced a minor incident on November 17, 2024 affecting Xero Ltd - API Accounting API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2024, 09:30 PM UTC
Resolved
Nov 17, 2024, 10:40 PM UTC
Duration
1h 10m
Detected by Pingoru
Nov 17, 2024, 09:30 PM UTC

Affected components

Xero Ltd - API Accounting API

Update timeline

  1. identified Nov 17, 2024, 09:30 PM UTC

    Xero has alerted us to an issue they are experiencing. Some users are receiving errors when previewing or sending an online invoice from Xero. See Xero's Incident Status here: https://status.xero.com/incidents/2t9pr90ydfvv

  2. monitoring Nov 17, 2024, 10:12 PM UTC

    Xero have implemented a fix and are monitoring the results

  3. resolved Nov 17, 2024, 10:40 PM UTC

    This incident has been resolved.