Elixir incident

ACC Submission Errors

Critical Resolved View vendor source →

Elixir experienced a critical incident on March 26, 2025 affecting ACC18 Medical Certificates, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 01:00 AM UTC
Resolved
Mar 26, 2025, 02:10 AM UTC
Duration
1h 9m
Detected by Pingoru
Mar 26, 2025, 01:00 AM UTC

Affected components

ACC18 Medical Certificates

Update timeline

  1. investigating Mar 26, 2025, 01:00 AM UTC

    We are investigating an issue with ACC18 submissions failing.

  2. identified Mar 26, 2025, 01:55 AM UTC

    We've found the issue, and deploying a fix now.

  3. resolved Mar 26, 2025, 02:10 AM UTC

    This incident has been resolved.