Elixir incident

Failed to generate PDF (write error)

Minor Resolved View vendor source →

Elixir experienced a minor incident on March 12, 2026 affecting Elixir Platform, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 09:56 AM UTC
Resolved
Mar 12, 2026, 10:11 AM UTC
Duration
14m
Detected by Pingoru
Mar 12, 2026, 09:56 AM UTC

Affected components

Elixir Platform

Update timeline

  1. investigating Mar 12, 2026, 09:56 AM UTC

    Previewing/sending letters, or printing/sending prescriptions is resulting in a "Failed to generate PDF (write error)" error. We are investigating this now.

  2. identified Mar 12, 2026, 10:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 12, 2026, 10:11 AM UTC

    This incident has been resolved.