Elixir incident

Edit patient and notes issue

Major Resolved View vendor source →

Elixir experienced a major incident on July 1, 2026 affecting Elixir Platform, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 11:41 PM UTC
Resolved
Jul 02, 2026, 12:38 AM UTC
Duration
56m
Detected by Pingoru
Jul 01, 2026, 11:41 PM UTC

Affected components

Elixir Platform

Update timeline

  1. identified Jul 01, 2026, 11:41 PM UTC

    Some users are currently experiencing issues when attempting to edit patient records or patient notes. A fix is currently being implemented and should be available shortly. We apologize for any inconvenience caused

  2. identified Jul 01, 2026, 11:57 PM UTC

    We have a solution being deployed out now and waiting for the changes to build.

  3. resolved Jul 02, 2026, 12:38 AM UTC

    This incident has been resolved.