Elium incident

Loss of connectivity

Critical Resolved View vendor source →

Elium experienced a critical incident on December 16, 2020 affecting Private Hosting, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2020, 09:47 PM UTC
Resolved
Dec 16, 2020, 10:59 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 16, 2020, 09:47 PM UTC

Affected components

Private Hosting

Update timeline

  1. investigating Dec 16, 2020, 09:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2020, 10:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2020, 10:59 PM UTC

    Connectivity is restored