Elium incident

Queue processing issues

Major Resolved View vendor source →

Elium experienced a major incident on March 3, 2021 affecting Standard Hosting and Private Hosting, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2021, 11:01 AM UTC
Resolved
Mar 03, 2021, 12:13 PM UTC
Duration
1h 12m
Detected by Pingoru
Mar 03, 2021, 11:01 AM UTC

Affected components

Standard HostingPrivate Hosting

Update timeline

  1. investigating Mar 03, 2021, 11:01 AM UTC

    We are investigating an issue in processing background tasks

  2. identified Mar 03, 2021, 11:05 AM UTC

    Our queue processor went out of capacity, a larger one is being provisioned

  3. monitoring Mar 03, 2021, 11:14 AM UTC

    A larger queue processor is now live, some delays are expected while the queue is being processed

  4. resolved Mar 03, 2021, 12:13 PM UTC

    This incident has been resolved.