Elium experienced a notice incident on May 25, 2021 affecting Private Hosting, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- investigating May 25, 2021, 11:20 AM UTC
We have an issue involving 3DS Outscale hosting. We are currently investigating it.
- identified May 25, 2021, 11:34 AM UTC
A maintenance on the network was the root cause of the issue. We restored the previous configuration and continue our investigation.
- monitoring May 25, 2021, 11:55 AM UTC
We have reverted to the previous network configuration and are monitoring the behaviour. The new network configuration will be tested again after further impact analysis.
- resolved May 25, 2021, 02:26 PM UTC
New network configuration has been applied.