Elium experienced a critical incident on December 6, 2021 affecting Private Hosting, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- investigating Dec 06, 2021, 11:07 AM UTC
We are currently investigating this issue.
- investigating Dec 06, 2021, 11:07 AM UTC
We detected an interruption in network connectivity on our private datacenter causing instances to be unresponsive
- identified Dec 06, 2021, 11:11 AM UTC
Our infrastructure provider is performing an urgent maintenance on their network causing temporary drops in connectivity
- monitoring Dec 06, 2021, 11:14 AM UTC
Service has been restored upstream
- monitoring Dec 06, 2021, 11:35 AM UTC
This incident will be closed when the maintenance window from our provider closes at 14:00 CET. No further interruption should happen until then
- resolved Dec 06, 2021, 01:29 PM UTC
This issue is resolved