Elium experienced a major incident on January 30, 2023 affecting Private Hosting, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- investigating Jan 30, 2023, 09:54 AM UTC
We are currently noticing an increased error rate on file storage operations on our private hosting provider.
- investigating Jan 30, 2023, 09:54 AM UTC
We are continuing to investigate this issue.
- identified Jan 30, 2023, 09:57 AM UTC
Our upstream provider has updated its status page: https://status.outscale.com/ We are investigating the time to resolution with them
- monitoring Jan 30, 2023, 11:07 AM UTC
We are no longer seeing errors from our provider. We are waiting for their confirmation that the problem is solved on their end
- resolved Jan 30, 2023, 11:53 AM UTC
Our provider confirms the fix is operational.