Elium experienced a minor incident on April 26, 2023 affecting Standard Hosting and Private Hosting, lasting 18h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 26, 2023, 01:59 PM UTC
We are investigating the issue
- investigating Apr 26, 2023, 02:31 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 26, 2023, 04:07 PM UTC
We identified random issues to serve static resources (Javascript, CSS) for some platforms and for specific end-users. We attached these issues to the incident at one of Google's data centers this morning that is impacting the global CDN that serves these static resources. We have implemented a temporary work-around to fix the issue while waiting for Google to solve the root cause. Static resources were deployed on another Cloud provider (Amazon) and used from there.
- resolved Apr 27, 2023, 08:35 AM UTC
We switched back to the original hosting for static resources (Javascript, CSS). We still monitoring for errors.