Elium experienced a minor incident on November 14, 2023 affecting Private Hosting, lasting 7h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- identified Nov 14, 2023, 11:22 AM UTC
We have detected an abnormal number of errors (502) on requests to our Storage provider (for private hosting). For the moment, there is no critical impact on platforms (only few requests are in errors). Our Storage provider has not reported any outage on its status page.
- resolved Nov 14, 2023, 06:42 PM UTC
The problem was identified and actions were taken to correct it. We have no longer observed 502 errors since 7:00 p.m. However, we are keeping the matter under close surveillance.