Elium experienced a minor incident on April 4, 2023 affecting Private Hosting, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- investigating Apr 04, 2023, 08:02 AM UTC
We detected an elevated error rate when using our private hosting provider file storage
- identified Apr 04, 2023, 08:19 AM UTC
The issue has been acknowledged by our provider and they are working on a solution
- monitoring Apr 04, 2023, 10:14 AM UTC
Since 12h05 we no longer see errors from the storage provider. We are now waiting for a confirmation the problem is fixed
- resolved Apr 04, 2023, 11:04 AM UTC
Our upstream provider reports a fix has been deployed