Elium incident

Issue on private (Outscale) hosting

Notice Resolved View vendor source →

Elium experienced a notice incident on May 14, 2024 affecting Private Hosting, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 12:15 PM UTC
Resolved
May 16, 2024, 05:47 AM UTC
Duration
1d 17h
Detected by Pingoru
May 14, 2024, 12:15 PM UTC

Affected components

Private Hosting

Update timeline

  1. investigating May 14, 2024, 12:15 PM UTC

    We are detecting problems with connections to platforms hosted by our private cloud (Outscale). We investigate the problem.

  2. monitoring May 14, 2024, 12:27 PM UTC

    Finally, the services of our private Cloud provider are back. We still monitoring and investigate to avoir that the problem will reproduce.

  3. resolved May 16, 2024, 05:47 AM UTC

    We deployed a fix to ensure that this problem will not occurs in the future.