Elium experienced a notice incident on June 3, 2024 affecting Private Hosting, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Private Hosting
Update timeline
- identified Jun 03, 2024, 10:17 AM UTC
One of the servers hosting private (Outscale) platforms has an unexpected increase of memory load. We switched traffic to another backup servers. We still investigate the root cause of this incident.
- identified Jun 03, 2024, 10:56 AM UTC
The platforms on the private (Outscale) hosting are intermittently unavailable. We continue to investigate the root cause of this incident and try to permanently fix the issue.
- resolved Jun 03, 2024, 12:21 PM UTC
We identified the root cause and fixed it. The platforms on the private (Outscale) hosting are now completely available again.