Eligible experienced a minor incident on June 3, 2025 affecting Eligible API, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2025, 07:47 PM UTC
Incident Status Update Status: Investigating Impact: API Service Disruption Started: 6/3 3:44PM EST We are currently investigating reports of issues affecting our API service. Users may experience intermittent failures, increased response times, or service unavailability when making API requests. Current Actions: Engineering and DevSecOp Admin teams have been notified and are actively investigating Monitoring systems are being reviewed to identify the root cause We are working to restore full service as quickly as possible
- monitoring Jun 03, 2025, 08:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2025, 08:36 PM UTC
This incident has been resolved.