Eligible incident

20171121 PDT - 12:14AM to 1:20AM API Endpoint SSL Errors

Notice Resolved View vendor source →

Eligible experienced a notice incident on November 21, 2017, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2017, 09:34 AM UTC
Resolved
Nov 21, 2017, 09:34 AM UTC
Duration
—
Detected by Pingoru
Nov 21, 2017, 09:34 AM UTC

Update timeline

  1. resolved Nov 21, 2017, 09:34 AM UTC

    Today, 20171121, between 12:14AM and 1:20AM PDT customers will have experienced transient SSL errors when connecting to Eligible API endpoints. The root cause was a failure in connectivity to AWS Hardware Security Modules. The issue has been addressed.