Eligible experienced a critical incident on January 17, 2022 affecting Eligible API, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Eligible API
Update timeline
- investigating Jan 17, 2022, 07:15 PM UTC
We are currently investigating degraded performance of Eligible's APIs
- identified Jan 17, 2022, 07:25 PM UTC
The issue has been identified and a mitigation is being implemented.
- monitoring Jan 17, 2022, 07:49 PM UTC
This incident has been resolved.
- monitoring Jan 17, 2022, 07:51 PM UTC
This incident has been resolved. We are continuing to monitor for any further issues.
- resolved Jan 17, 2022, 07:59 PM UTC
This incident has been resolved.