Eligible incident

Investigating performance of Eligible's APIs

Minor Resolved View vendor source →

Eligible experienced a minor incident on February 5, 2023 affecting Eligible API, lasting 22h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2023, 03:47 PM UTC
Resolved
Feb 06, 2023, 01:59 PM UTC
Duration
22h 12m
Detected by Pingoru
Feb 05, 2023, 03:47 PM UTC

Affected components

Eligible API

Update timeline

  1. investigating Feb 05, 2023, 03:47 PM UTC

    We are currently investigating occasional, transient 502 errors reported by some customers.

  2. identified Feb 06, 2023, 11:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 06, 2023, 01:59 PM UTC

    This incident has been resolved.