Eligible incident

Investigating performance of Eligible's APIs

Major Resolved View vendor source →

Eligible experienced a major incident on May 19, 2023 affecting Eligible API, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2023, 02:03 PM UTC
Resolved
May 19, 2023, 03:18 PM UTC
Duration
1h 15m
Detected by Pingoru
May 19, 2023, 02:03 PM UTC

Affected components

Eligible API

Update timeline

  1. investigating May 19, 2023, 02:03 PM UTC

    Investigating performance of Eligible's APIs

  2. identified May 19, 2023, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 19, 2023, 03:14 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 19, 2023, 03:18 PM UTC

    This incident has been resolved.