Eligible incident

Intermittent failures accessing Eligible APIs

Minor Resolved View vendor source →

Eligible experienced a minor incident on February 18, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2024, 02:29 PM UTC
Resolved
Feb 17, 2024, 12:00 AM UTC
Duration
Detected by Pingoru
Feb 18, 2024, 02:29 PM UTC

Update timeline

  1. resolved Feb 18, 2024, 02:29 PM UTC

    On Friday evening, from 6:59 PM to 9:49 PM, some Eligible API customers experienced intermittent failures accessing our APIs due to a partial degradation in the performance of our API infrastructure. The root cause has been identified and resolved, and further mitigations have been scheduled to prevent this problem from recurring.