Elevio incident

Chat not displaying for some sites

Minor Resolved View vendor source →

Elevio experienced a minor incident on November 14, 2014, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2014, 07:58 AM UTC
Resolved
Nov 14, 2014, 08:01 AM UTC
Duration
2m
Detected by Pingoru
Nov 14, 2014, 07:58 AM UTC

Update timeline

  1. identified Nov 14, 2014, 07:58 AM UTC

    Sites using Olark for their chat are having intermittent issues with display.

  2. resolved Nov 14, 2014, 08:01 AM UTC

    Issue with Olark chat display has been resolved.