Elevio experienced a minor incident on April 18, 2016, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 18, 2016, 09:13 PM UTC
We're currently under a DDoS attack on one of our servers, and are working as fast as possible to restore the backend to a stable state. The API is still operational, meaning there isn't any downtime for the embeddable itself, the content served, or any tickets / forms submitted through the embeddable.
- resolved Apr 19, 2016, 01:23 AM UTC
We have resolved the issue and now back up and running, thanks for your patience.